Last updated: January 2024

Maintaining privacy is the upmost priority to Cooper Sheather. The policy details the types of personal information that will be

These terms of use apply to all services provided by Cooper Sheather ABN: 56447595827 ("we," "us," or "our") is committed to protecting the privacy of our users. This Privacy Policy outlines the types of personal information we collect, how it is used, and the choices you have concerning your data.

Information We Collect

Personal Information:

We may collect personal information, such as your name, email address, phone number, and other contact details when you sign up for our coaching services.

Payment Information:

If you make payments for our services, we may collect payment information such as credit card details. Please note that we use secure third-party payment processors, and we do not store your payment information on our servers.

Usage Data:

We collect information about how you use our coaching services, including your interactions with our website or application, the pages you visit, and the duration of your sessions.

How We Use Your Information

Service Provision:

We use your personal information to provide coaching services, schedule appointments, and communicate with you regarding our services.

Communication:

We may use your contact information to send you relevant information about our coaching services and services as part of Cooper Sheather.

Payment Processing:

Your payment information is used solely for the purpose of processing payments for our coaching services. We do not store this information on our servers.

Improvement of Services:

We analyze usage data to improve the quality of our coaching services, enhance user experience, and address any technical issues.

Information Sharing

Third-Party Service Providers:

We may share your personal information with third-party service providers who assist us in delivering our coaching services, such as payment processors and customer support.

Legal Compliance:

We may disclose your information when required by law or in response to legal requests.

Your Choices .

Access and Update:

You have the right to access, correct, or delete your personal information. You can do so by contacting us at csperformancecoaching@gmail.com.

Security

We implement reasonable security measures to protect your personal information from unauthorized access or disclosure.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at csperformancecoaching@gmail.com.

Terms of Use for Online Coaching Services

1. Acceptance of Terms:

By accessing and using our online coaching services, you agree to these Terms of Use and our Privacy Policy.

2. Services Description:

We provide online coaching sessions in Google Excel. Sessions are conducted via Loom, email and video calls.

3. User Responsibilities:

You are responsible for providing accurate and complete information about yourself, maintaining confidentiality of your account information, and for all activities under your account.

4. Payment and Refunds:

Fees for services are payable in advance. Refunds are not provided.

5. Scheduling and Cancellations:

Online services must be scheduled in advance. Minimum of 6 weeks for services. Cancellations can be made after 6 week and must be let known ‘one week’ before the scheduled time to avoid charges.

6. Intellectual Property:

Content provided by online online coaching is proprietary and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our explicit permission.

7. Disclaimer of Warranties:

The services are provided "as is." We do not guarantee specific results from using our services.

8. Limitation of Liability:

Our liability for any claim related to these terms shall not exceed the amount you paid for the services.

9. Amendments to Terms:

We reserve the right to modify these terms at any time. Continued use of the services after any such changes constitutes your consent to such changes.

10. Governing Law:

These terms are governed by ‘Act 2001’ laws. Any disputes related to these terms will be resolved in court.

11. Contact Information:

For any questions or concerns about these terms, contact us at csperformancoaching@gmail.com.